OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
162 ratings and 126 comments received in the last 90 days.
15 February 2026
First class service fro. Josh in Swindon could not be more helpful
14 February 2026
Second purchase from here in 18 months.! Amazing customer service, and friendly staff, creating such a pleasant and fun experience. Especially testing out the onboard games and playing Pac Man during the handover! ??
13 February 2026
Paperwork and handover completed in four days had to chase a few times
11 February 2026
We walked into the showroom on Wednesday 4th February 2026 without an appointment. We were greeted by reception and then introduced to Lewis Ford. His approach was very proffesional. He listened to our requirements and explained all of our options.
03 February 2026
Very smooth, easy process. Josh took care of everything.
30 January 2026
Very attentative staff who dealt with my lack of tech knowhow in a sensitive manner. Ruby was especially great taking me for a test drive and then helping me to choose colours, style etc. On collection everything was taken car of and explained.
27 January 2026
Great service and got the car I wanted
23 January 2026
Your Sales Representative was professional, polite, and explained everything clearly and in detail.
21 January 2026
Josh was exceptional from start to finish and always prompt with my queries in between, very professional manner and was great to work with
17 February 2026
The staff are wonderful. Well trained and passionate about great customer service.
17 February 2026
I was very satisfied with the service experience. The team was professional, friendly and efficient. Everything was clearly explained and communication throughout was excellent.
14 February 2026
Kept me informed, Lauren was super helpful ??
14 February 2026
Really helpful and knowledgeable staff
14 February 2026
Miles was amazing. Make sure you promote this sales executive he is one of a kind!
13 February 2026
The whole team was amazing from start to finish, apologies for the delay in this but has some phone issues, but will n have recommended mini Swindon to lots of family and friends
12 February 2026
Expensive for a service. Though service person was great. Ended up with a £30 discount
12 February 2026
Fantastic customer service, ??
12 February 2026
I love Louis
10 February 2026
Good service from all those I encountered with especially Annabel Gladman who kept me regularly informed regarding the progress and options available to me.
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
18 February 2026
The whole process was faultless and stress free from start to finish.