OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
165 ratings and 141 comments received in the last 90 days.
19 May 2026
Lewis Ford was amazing. Always updated me
16 May 2026
A great experience from start to finish and Michael kept us informed throughout - his knowledge and commitment to customer service was superb.
16 May 2026
Knowledgeable and helpful staff
12 May 2026
Really pleased with Mini Swindons service
12 May 2026
Excellent customer focused and oriented service. All went well, smoothly and as planned.
11 May 2026
The sales person was friendly and pursuasive but he didn't give us the final offer in writing ; showed on his computer screen and then denied it . It left a bitter taste in our mouths .
11 May 2026
This is our third MINI - and our first ever all-electric vehicle - and we were very happy with the help we received from Michael, the Sales Executive at Dick Lovett MINI Swindon when deciding which model to choose that met our requirements.
07 May 2026
Great at responding, gave us a great experience all round ! Both Miles and Josh were very helpful.
04 May 2026
Every one at Dick Lovett are always helpful and call you back if they are busy they make the whole buying experience a joy
20 May 2026
Friendly staff and welcoming environment. Answered all questions, weren't pushy at all. Lewis was brilliant at keeping in touch or answering calls. Nothing was too much trouble and a really pleasant, honest salesperson.
19 May 2026
Friendly,polite and highly professional.
19 May 2026
Lewis was a very friendly member of the team who helped me through the whole process. Kept me up to date with the whole process and quickly answered any questions i emailed him with. Very impressed and happy with his help.
18 May 2026
Outstanding work by Joe and his minions yet again
17 May 2026
Polished professional service
17 May 2026
Always timely. Thorough and clear on what is being carried out or required. Friendly and approachable staff,
16 May 2026
Very high customer focused and oriented service.
16 May 2026
100% the best service I receive, not just with the car, best with everything. Sure things don't always go to plan but that's life & cars! But they care & that means the world!
15 May 2026
All ok
15 May 2026
Amazing service from your team with special mention of Annabelle & Lauren who just make life so much easier
FIND Dick Lovett Swindon.
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0179 339 1199
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
Address
- Ashworth Road, Bridgemead, Swindon, SN5 7YH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0179 339 8511
Swindon as well as surrounding areas including Cirencester, Faringdon, Marlborough and Chippenham
20 May 2026
Welcoming and friendly environment. Staff very professional and helpful. Lewis was brilliant- not at all pushy and answered all questions, kept in touch when he said he would and didn't oversell anything. A refreshing change! Thanks Lewis.